It is of course annoying if you have a complaint about the service of ShirtShopEurope.eu
We kindly ask you to pass on your complaint to the customer service department. This can be done by e-mail (with the subject line COMPLAINT), regular mail or telephone. Our customer service will review the complaint and try to resolve the complaint to everyone's satisfaction.
7031 CA Wehl
(no visiting address)
Upon receipt of your complaint, you will receive a confirmation from us. We will answer your complaint within 14 days of receipt, if it needs more time, we will notify you. If this does not lead to a solution, it is possible to register your complaint for mediation via Stichting WebwinkelKeur. From 15 February 2016, it will also be possible for EU consumers to register complaints via the European Commission's ODR platform. This ODR platform can be found on http://ec.europa.eu/odr. If your complaint is not yet pending elsewhere, you are free to deposit your complaint through the European Union platform.